PATIENT INFORMATION 2018-01-17T07:20:49+00:00

All that you need to know

How do I arrange
an appointment?

Contact the main rooms on (03) 98000069 to arrange an appointment with either Claire or Jodie. Dr. Ruchi Singh requires the referral from your General Practitioner to be faxed or posted to the clinic to enable a timely appointment for you

Will my medical records
be kept private?

The contents of your medical history will not be released without your signed consent. Your medical records are handled with the utmost respect for your privacy. We uphold strict confidentiality requirements regarding your medical records in accordance with privacy laws.

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Is it ok if I have my period at the time of the consultation?

Yes, you can still attend the appointment. If an examination is likely to be painful then it will be done at the next appointment. Contact the rooms for further information if you are attending for a procedure.

Does my private health insurance cover the cost of the consultation?

Private health cover usually helps cover the cost of hospitalisation. It does not cover any clinic consultations but Medicare will offer a rebate for a Consultation which can be claimed on the day. If you are Veteran Affairs Gold card holder your consultation account will be sent directly to Veteran Affairs. However, if you require a pessary please be aware that Veteran Affairs does not cover this cost and payment will be required on the day of your consultation.

What Is the cost of procedures or surgery?

If you require to have procedures like Urodynamics or Cystoscopy then the health fund should completely cover the costs as Dr Singh does not charge any gap. In the event that you require admission to hospital for surgery, after consultation with Dr Singh, you will be sent a quote for the surgery which is dependent on the surgery to be performed.

How do I pay? Can I pay by Bpay or Internet Banking or Cheque?

Unfortunately, we do not accept BPay or Internet Banking, but we accept cash, cheque, EFTPOS, Visa or Mastercard. We do not accept American Express or Diners Card.

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